The Quality Management System used by the Vichy Catalan Group's companies is based on the ISO 9001 standard.

The ISO 9001 standard was first drawn up in 1987 by the International Organization for Standardization (ISO) ISO/TC176 Technical Committee, as a development of the British quality standard BS5750 of 1979.

It was based on the principles of Client Satisfaction and Continual Improvement. These were established by the American professors Deming, Juran, Shewhart and others after the Second World War and successfully applied in Japan.

These principles, which led to what is known as the ''Japanese miracle'', are summarised in Deming's famous 14 points and in the Continuous Improvement Cycle:

The ISO 9001 standard is reviewed regularly by the Committee and the fourth review, which dates from 2008, is still in force.

In keeping with the spirit of the standard, the fundamental objective of our Quality Management System is to achieve the satisfaction of all our customers and ensure the company's sustainable growth, in accordance with national and international regulations on food safety and environmental protection.

In addition to implementing a Quality Management System based on ISO 9001, the Vichy Catalan Group's companies have been ISO 9001 certified by the prestigious accredited certification body Det Norske Veritas (DNV) since 1996. The certificate is renewed every 3 years and the company is subjected to a follow-up audit every year by the certification body.

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